Track my Order

Placed an order? Here's how to see where it is.

Option 1

Check your order email

Your order confirmation email has a View your order button. It shows your order status and, once your parcel ships, the courier tracking number and link.

Option 2

Sign in to your account

Sign in with the email address you used at checkout to see all your orders and their latest status.

Sign in
Option 3

Ask Connie on WhatsApp

Send your order number and Connie will give you a personal update on your order.

WhatsApp Connie

Your order number starts with # and appears in your confirmation email, for example #1001. Tracking details are shared once your order has been handed to the courier.